FAQs

1.) What are the ingredients?

We have conveniently provided the ingredients for each product on our website.

2.) How old should my child be before using Menta Products

We recommend 3+ years of age.

3.) What if I had an allergic reaction to your product?

We recommend to discontinue use immediately and contact your physician. They can provide you details on what specific ingredient you may have had a reaction to.

4.) Why is the consistency different from the product I just ordered to the one I already have?

We use raw, mainly natural ingredients with no harmful chemicals. Due to the nature of the ingredients, the consistency and scent may slightly differ.

5.) What is a pre-order? 

A pre-order is an order placed for an item that hasn't been released or is not currently in stock. They're shipped to the customer once available. Pre-orders allow customers to order products before they are available. Shipping with pre-orders may take longer than a regular order, estimated delivery time through pre-orders can be up to a month. If you pre-order an item, you have it saved before the product can be sold out.

6.) Do you test products on animals?

We do not test our products on animals.

7.) Does your products work on my hair?

Menta Products work great on a wide range of hair textures. The products are proven to support all hair types.

 8.) What are your products made with?

Our products are infused with mainly natural ingredients to support moisture retention. A detailed list of ingredients can be found in the product description section of the website.  

9.) My hair has turned white after using a hair product. What should I do?

Everyones hair porosity level is unique to your particular hair type. Porosity relates to how dense or porous something is and when used to describe hair often relates to the ability of your hair to retain moisture. Your hair may display a temporary whiteness If its on the lower porosity scale.  When used correctly, the styling products will melt and infuse into the hair strands within minutes. We highly recommend you Shampoo hair weekly to prevent gels, creams, and other styling products from building up on top of the hair.

NOTE: Menta Products works as a complete haircare system. Do not use or mix them with another brand products! It may cause white film or flaking on the hair.